Terms & Conditions

Welcome to Ariva Collection. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

1. General

This website is operated by Ariva Collection. Throughout the site, the terms “we”, “us” and “our” refer to Ariva Collection.

By using this website, you agree to these Terms & Conditions along with our Privacy Policy.

We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  1. You are at least 18 years old, or
  2. You are using the website under the supervision of a parent or legal guardian.

3. Account & Registration

You may be required to provide personal details such as:

  1. Name
  2. Email address
  3. Phone number
  4. Shipping address

You agree that all information provided is accurate and up to date.

4. Orders & Acceptance

  1. All orders are subject to availability and confirmation.
  2. We reserve the right to cancel or refuse any order at our discretion.
  3. Orders are confirmed only after successful payment or order verification (in case of COD).

5. Pricing & Payment

  1. All prices are listed in INR (₹) and are subject to change without notice.
  2. We strive to ensure accurate pricing, but errors may occur.
  3. In case of a pricing error, we reserve the right to cancel the order and issue a refund.

We accept:

  1. Prepaid payments (UPI, cards, etc.)
  2. Cash on Delivery (COD)

6. Shipping Policy

  1. Orders are processed and shipped within 3–5 business days.
  2. Delivery timelines may vary depending on location and courier services.
  3. Delays caused by courier partners or unforeseen circumstances are beyond our control.

7. Return & Refund Policy

We offer a 24 hours return policy only for defective or damaged items.

Conditions:

  1. The item must be unused and in original packaging.
  2. You must notify us within 24 hours of delivery.
  3. Clear photos/videos of the defect must be provided.

Process:

  1. Once approved, we will arrange a replacement or refund.
  2. Refunds (if applicable) will be processed to the original payment method within a reasonable timeframe.

We do not accept returns for reasons like change of mind, size issues, or minor color differences.

8. Cash on Delivery (COD) Policy

  1. COD orders may require confirmation via call or message.
  2. We reserve the right to cancel COD orders if verification fails.
  3. Repeated fake or refused orders may lead to blocking of COD access.

9. Product Representation

  1. We strive to display product colors and designs as accurately as possible.
  2. However, slight variations may occur due to lighting, photography, or screen settings.

10. Intellectual Property

All content on this website, including:

  1. Images
  2. Product designs
  3. Logos
  4. Text

is the property of Ariva Collection and may not be copied or used without permission.

11. Fraud & Misuse

We reserve the right to:

  1. Cancel orders suspected of fraud
  2. Take legal action against misuse of the website

Users must not engage in any unlawful or abusive activity.

12. Limitation of Liability

Ariva Collection shall not be liable for:

  1. Any indirect or incidental damages
  2. Delays caused by third-party services
  3. Misuse of products

13. Governing Law

These Terms & Conditions shall be governed by the laws of India.

14. Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana, India.

15. Contact Information

For any queries or support, please contact:

Ariva Collection
Email: arivacollection9@gmail.com

By using our website, you agree to these Terms & Conditions.